Community Info

Amenities

Here at Castle Harbour, we not only have a pavilion that can be used but we also have a pool. The Pavilion, in order to reserve the pavilion, you have to fill out and sign a pavilion reserve sheet. The sheet can be found on our pool page. Not following the rules can result in loss of pavilion use not only immediately but indefinitely.

The pool at Castle Harbour is about 4-foot-deep and crystal clear! In order to receive a pool pass, you would have to download the application, if you are a renter, your landlord would have to fill out an Owner Delegation form. All forms can be found on the Pool. Rules to both the pavilion as well as the pool are located there as well.

Animals and the Animal Control Laws
In no event shall any pet be permitted in any portion of the Common Elements unless carried or on a leash.  For complete details check your Community By-Laws.  If you have question not covered go to the Anne Arundel County website at http://www.aacounty.org/departments/animal-control/animal-laws/index.html

Architectural Guidelines
All changes to the appearance of your condo must be pre-approved.  This includes exact matches for windows and doors.  Complete and submit the Architectural Change Form prior to starting any projects.  Failure to have the project pre-approved may result in fines and/or having to redo the work.  The form can be found at under the Documents link on this website.     

Be a Good Neighbor and Noise
As part of a community it is important to be considerate of our neighbors.  Everyone should try to be amicable, pleasant and thoughtful.  Please observe quite time between 10:00 p.m. and 6:00 a.m.  Avoid the use of any noise generating equipment, and monitor your children and pet’s activities that may cause excessive floor noise.  However, there are times when we must ask others to do the same.  If there is an issue with one of your neighbors, please try to have a conversation with them to resolve the issue.  If this does not work, send us an email at info@pinnacle-md.com and give us as much detail as possible.   You can remain anonymous, but this will limit what we can do to assist you.

 

Cable TV and Satellite Dishes 
The cable providers available in your community are:

Verizon Fios – 1-855-846-1405  Broadstripe –  410-987-9300
                                  

Satellite Dishes are only allowed to be placed in a five (5) gallon bucket with cement and a metal pole.

Satellite Dishes are not allowed to be mounted on any part of the buildings or common areas.
This includes railings and roofs.  Any dish that is attached to the building will be moved at the own’s expense, including all fees associated with repairing any damage (holes) in the building.  If you, or the installer have any question’s please contact your Property Manager Charmaine Shifflett at 410-760-4203

Keep off the Grass

Vehicles are not allowed on the grass.  We have contracted a landscaping company to maintain the grounds.  If your vehicle damages any part of the grounds you will be responsible to the cost of the repairs.

Heating/Air Conditioning Condensate Lines
Clean your condensation line on a regular basis.  This will prevent a backup and possible water damage.  You will be responsible for any damage to your unit or your neighbor’s unit.  A simple way to do this, is to pour a cup of bleach in the drain every three months or so.

Insurance

You are required to have up-to-date home owner’s insurance on your property.  Even though the condo association has a master policy, the home owner’s insurance is responsible for the first $5,000, in the event of a fire, water leak or other damage that your unit may cause to other units or the building.

The Condominium Master Policies Insurance must cover both general common elements and limited common elements in units. Up to $5,000 of the deductible will be the responsibility of the unit owner where the damage originated.

To obtain a copy of the Master Policy contact:

Contact Name: Chase Hudson

Website: https://www.sahouri.com/

Email: chudson@sahouri.com

Phone: 703-883-0500

If you have a claim, contact your property manager prior to submitting a claim at 410-760-4203

Maryland Condominium Insurance law:

HB287/SB201: Condominium Master Policy Insurance. This legislation provides that condominium master policy insurance policies must cover both general common elements and limited common elements in units. Up to $5,000 of the deductible will be the responsibility of the unit owner where the damage originated. Each unit owner must be informed in writing each year as to the amount of the deductible.  This took effect June 1, 2009.  This law supersedes anything in existing documents and there is no need to update governing documents.

Outside Faucets
Outside faucets may be used by owners.  However, car washing is not permitted.

Parking

Castle Harbour’s parking lots are private and intended for the residents of Castle Harbour and their guests only. Any one caught on property not displaying either a resident tag or a visitor tag is subject to be towed. No Exceptions. Castle Harbour is also requesting all over sized and commercial vehicles park in the over flow parking in the back of the community.


Patio and Decks
Patio and Decks must be kept neat and orderly.  Only outside furniture and gardening containers allowed.  Do not store trash, toys, bicycles, brooms etc.  No inside furniture. 

Trash

  • Standard Trash: Green Dumpsters are located throughout the community.
  • Recyclables: Recycling Only Dumpsters are located throughout the community.  These are the dumpsters that have the recycle logo.  If you have large cardboard boxes, please break them down to conserve space. 

 Do Not Dispose of Construction Debris in this dumpster.  When doing renovations have your contractor haul all construction debris off-site.

The dumpsters are under surveillance by still photo cameras.  They are for the use of our residents only.

    • Dog Waste stations: The community provides dog waste stations throughout the community for your convenience. They are located through out the community.
  • Castle Harbour would like for residents to utilize the pet area along the fence line behind the community. The area is out lined in pet area signs

Service Request 
If you would like to submit a service request.  Example:  Lights out, tree that needs trimming or other request email us at Info@pinnacle-md.com  Please allow 24 to 48 hours for a response.

This is not for emergencies.

Snow
The snow removal contractor does not begin plowing until the snow accumulation has reached three (3) inches.  They will plow the main drive lane, clear sidewalks and apply salt.  They will not clear individual parking spaces.  Do not put any items out to save a parking spot.  It will be thrown away.  Be a good neighbor and not park in a spot that was shoveled out by someone else.

Castle Harbour has provided salt buckets, a shovel and a broom for each building. Please put the shovel and broom back when you are done with them.

Please use the minimal amount of salt on the steps. While we fill the buckets with a safer salt alternative, to much can still damage the cement.

Castle Harbour has a few areas around the property that are labeled “no parking during a snow event” If you park in one of these areas, you are subject to being towed.

If you are towed, your vehicle will be taken to an impound lot owned and operated by North County Towing.

8191 Ritchie Highway,
Pasadena, MD 21122
410-553-0859
North County Towing

Water Emergency 
If you have a water leak into your condo from the unit above, check with your neighbor above to see if it is coming from their unit.  If they are not home or cannot get the water to stop, call your Property Manager Jeremy Shifflett.     .

  • Business hours are: M – F 10:00 a.m. to 4:00 p.m.  Call 410-760-4203 X 1008
  • After hours: Call the emergency line 443-867-7887

Please leave a detailed message and someone will get back to you as soon as possible.

Important noteMake sure Pinnacle has all your current information, including your phone number, cell numbers and email address.  Also, please provide Pinnacle with an emergency contact with keys in case you cannot be reached. 

If you are the unit which is leaking water and you cannot be reached, Management has the right to make entry—by contacting a lock smith or the fire department—to shut the water off.